Trainings
Macys Onboarding Training
1-2 hours - Onboarding
This 1–2 hour onboarding course is designed for Macy’s new hires in their first 90 days.
Customer De-escalation Training
3 hours - Customer experience
This 3-hour training prepares new Store Managers and Team Leads to respond confidently to angry or difficult customers while supporting their teams on the sales floor.
Asset Protection
Unknown - Asset Protection
Asset Protection is a role-based learning path designed to help your team safeguard people, property, and performance from day one.
Omnichannel Fulfillment Excellence
Not specified - Omnichannel Fulfillment Excellence
Omnichannel Fulfillment Excellence is a role-based learning path designed to help teams deliver a consistently great customer experience across every channel.
Frontline Leader Essentials
Not specified - Frontline Leader Essentials
Frontline Leader Essentials is a practical, role-based learning path designed to help new and emerging leaders step confidently into their daily responsibilities.
